Frequently Asked Questions

$297/month. No contracts — you can cancel anytime. Month-to-month billing.

Timeline:

• Week 1-2: Website live, phone system active, review requests going out
• Month 1-2: First batch of reviews coming in
• Month 3-6: Google ranking improving, organic leads increasing
• Month 6-8: 70+ reviews, strong organic presence, steady lead flow

Just two things:

1. Check your app daily for new leads and messages
2. Use the Marketing Form after every happy customer

Everything else is automated.

Just let us know. No contracts, no cancellation fees, no hassle. We hope you'll stay because it's working — not because you're locked in.

Contact us! We can:

• Add new services (we'll create a new page)
• Add new service areas (new page for that location)
• Update hours of operation
• Add new photos
• Change text or descriptions

Just text or email us what you need.

We can import content from your old site, or start fresh. Usually fresh is better because we build with SEO in mind from the ground up.

No need — SEO is built in:

• Service pages — rank for each service you offer
• Area pages — rank for each location you serve
• Mobile optimized — required for good Google ranking
• Fast loading — speed is a ranking factor
• Schema markup — helps Google understand your business
• Reviews — boost your ranking even more

Your website URL is on your Quick Links page: yoursite.com/my-links

Use the Marketing Form in your app:

1. Open the app
2. Tap Marketing Form
3. Enter customer name + phone
4. Hit Send

The system sends the request and follows up automatically.

Contact us. We can help you craft a professional response. Often, a thoughtful response to a bad review actually helps your reputation — it shows you care about customer satisfaction.

Goal: 70+ reviews in 6-8 months.

Send a request after EVERY happy customer. If you're doing 10 jobs a week and half of them leave reviews, that's 20+ reviews per month.

On your Quick Links page: yoursite.com/my-links

If someone rates you 1-3 stars, their feedback comes to you as a private text message — it does NOT go to Google. You can address their concerns directly.

Your email from onboarding + the password you created. Password must have a special character (!@#$%).

Forgot password? Use the reset link on the app login screen, or text us.

Your toll-free number is:

• Tracked for analytics (see how many calls you get)
• Connected to auto text-back (captures missed calls)
• Linked to your Google profile
• Forwards to your real phone

Customers call the toll-free number → it rings your phone. You answer normally.

The toll-free number forwards to your phone, so you still answer on your normal phone. Customers just see a professional toll-free number, and you get all the tracking and auto text-back features.

Try these steps:

1. Force close the app and reopen it
2. Check your internet connection
3. Log out and back in
4. Update the app if there's a new version

Still broken? Contact us and we'll fix it.

In the app: Settings → Notifications → Turn on All.

Also check your phone's settings to make sure the app is allowed to send notifications.

In the Conversations tab of your app. All leads — from forms, chat, calls, and social media — show up there.

When you miss a call, the system automatically texts the caller:

"Hey! Sorry I missed you. I'm in the middle of a job. Text me your project details and I'll get back to you ASAP."

They text back, and the conversation appears in your app.

This system focuses on quality over quantity. The leads you get are high-intent — people actively searching for your services. They convert at a much higher rate than leads from paid ads.

As your reviews grow and your Google ranking improves, lead volume will increase. Give it 3-6 months.