Quick answers to common questions. Can't find what you need? Contact us.
$297/month. No contracts, you can cancel anytime. Month-to-month billing.
Timeline:
Just two things:
Everything else is automated.
Just let us know. No contracts, no cancellation fees, no hassle. We hope you'll stay because it's working, not because you're locked in.
An EIN is a free 9-digit number the IRS gives your business. It helps us get your business phone number approved and set up. If you already have one, just send it to us.
Don't have one, or lost the paperwork? See our EIN help page → for how to find it or get one free.
Just contact us, we can add services, locations, photos, update text, and more. See everything we can change →
We can import content from your old site, or start fresh. Usually fresh is better because we build with SEO in mind from the ground up.
No, SEO is built into your website from the start. Service pages, area pages, fast loading, mobile-friendly, and schema markup are all included. Learn more about your website →
Your website URL is on your Quick Links page: yoursite.com/my-links
Open the review form in your app, tap Request a Review, enter the customer's name and phone, hit send, and the system handles the rest automatically. See full instructions →
Contact us. We can help you craft a professional response. Often, a thoughtful response to a bad review actually helps your reputation, it shows you care about customer satisfaction.
Goal: 70+ reviews in 6-8 months.
Send a request after every customer. If you're doing 10 jobs a week and half of them leave reviews, that's 20+ reviews per month.
On your Quick Links page: yoursite.com/my-links
No. Every customer you add to the review form gets the same thing: a direct link to your Google review page. There is no filter, no rating gate, and no separate feedback form.
The system sends the link by text and email, then reminds them a few times over four weeks. It is the customer's choice what to write and how many stars to leave. We never intercept, delay, or hide a review.
If you get a negative review, respond to it on Google. A professional, thoughtful response to a bad review often helps your reputation more than hiding it ever could, it shows future customers that you care.
The email and password we gave you when we set up your account. We sent them by text and email. Can't find them? Text us and we'll resend them.
Forgot password? Use the reset link on the app login screen, or text us.
Your dedicated business number is:
Customers call the business number → it rings your phone. You answer normally.
The business number forwards to your phone, so you still answer on your normal phone. Customers see a professional business number, and you get the auto text-back features.
Try these steps:
Still broken? Contact us and we'll fix it.
In the app: Settings → Notifications → Turn on All.
Also check your phone's settings to make sure the app is allowed to send notifications.
In the Conversations tab of your app. All leads, from forms, chat, calls, and social media, show up there.
When you miss a call, the system automatically texts the caller so you never lose a lead. Their reply shows up in your app. Learn more about lead management →
This system focuses on quality over quantity. The leads you get are high-intent, people actively searching for your services. They convert at a much higher rate than leads from paid ads.
As your reviews grow and your Google ranking improves, lead volume will increase. Give it 3-6 months.
You earn $97 every month for each contractor you refer to Slate. No work needed, just share your link. Text REFER to our number to get your personal link.
$97/month per referral. No cap. Refer 3 = $291/month. Refer 5 = $485/month. Refer 10 = $970/month.
Your one job: after every happy customer, Request a Review.
Request a Review →