11 When you want to pay for customers
One day the free machine fills up and you may want to buy growth. Two honest paragraphs so nobody robs you.
The good option: the Google ads that charge per lead (Local Services Ads). You pay for a real call from a real homeowner, not for a click: about $39 per lead in electrical, $51 in HVAC, $57 in plumbing. In a study of 888 contractors, 44% of those leads book: that comes out to about $233 per paying customer, with an average ticket of $1,826. Note: Google requires a state license, $1 million in insurance and a background check, and it is moving this product into its big console right now. Before you get into it, ask us: setting the profile up right is what decides which leads you get charged for.
A new change, since October 1, 2026: Google announced that a missed call over 20 seconds, inside the hours you declared, can be billed to you as a lead in Local Services Ads. In other words: Google charges you for not answering. Your automatic missed call text answers in seconds, so this change hits you far less than it hits your competition.